Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 128,000 employees and revenue of 1553 Million Pounds in the last nine months. Established in 1978, its core business spans the full spectrum of CRM / BPO contact center solutions. Teleperformance has a large global footprint with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

Over the last 20 months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of one of India’s most successful IT-ITES companies Syntel.  One report showed how that in the past Syntel BPO was overly reliant on couple of key clients. Also, reported were the sudden exits of the CEO and key HR people. More...

Even though his software engineering role is a precise binary world of bits and bytes, his book is about ‘simple stories mostly based on day to day incidents and which the readers can easily relate to’.  TG catches up Vinod Kumar S, the author of 'Tea-20: Perfect Companion for Your Teatime," to be released in Feb, 2012.  29-year old Vinod works for an Indian IT major in Chennai. More...

US startup uTest.com was launched in 2007 with the aim of testing software for clients for a fee.  Utest has a base of thousands of permanent and freelance testers (many from India) servicing more than 400 clients around the world.  In Dec, 2011, uTest announced that they had received $17 million in funding.  This latest round brought the company’s total funding to $37 Million. More...

Kaspersky Lab has been in the online security business for 14 years and has a client base of 200,000 companies. According to its 2010 financial results, Kaspersky’s global revenue grew by 38% compared to the previous year and exceeded US $500 million.  It employs 2,300 specialists to support 300 million plus clients.  In India, cricket god Sachin Tendulkar endorses Kaspersky. More...

Pratheeksha AK, CEO of Kochi based Amidray technologies, has been instrumental in launching a social platform Views of Women (VoW), and plays a major role in promoting & consolidating Kerala’s first business network for women entrepreneurs. After completing her MBA in 2010, she started Amidray Technology. TG catches up with the 20 something businesswoman making waves in Kerala. More...

The booming IT-ITES industry in India has empowered many Tech Specialists to drop out and pursue their passions.  Some IIT Graduates have stopped pursuing lucrative careers in India and overseas and are with NGO’s as well as organizations like ISCKON.  A leading security expert has cut down on his hours to practice Art of Living. Vinu S.V took a break from ITES to pursue biking. More...

Ajuba describes itself as ‘a premier global provider of healthcare revenue cycle outsourcing services to healthcare systems, hospitals, academic medical centers, durable medical equipment suppliers, and billing and receivables management companies’.  Headquartered in North Carolina, USA, it employs more than 1800 workers and has one of its Operational Centers in Chennai, India. More...

Mayi Gowda is from a poor farmer family in rustic Mysore which could not educate him beyond matriculation. He went to a polytechnic solely with his teacher’s aid. He worked nights while attending college by day for his B.E. His first tech job was with GE Power Systems. He is now a successful entrepreneur selling old books in Bangalore. Mr Gowda talks about his venture, Blossoms. More...

It was the call of the inner soul for Preethi Prabhu; she gave up a lucrative salary and the comforts of her IT Manager’s cabin for philanthropy, of the art kind. Her penchant for preservation of culture and heritage helped, and she founded the IndyaKaleidoscope which helps many rural artisans earn more income by cutting out the role of the middleman. Preethi spoke to Techgoss. More...