Aegis BPO:  management shake-up soon
By Techgirl

Aegis BPO Services' Managing Director and CEO, Aparup Sengupta's right hand man and 'BPO Yaar', Sourabh Ghosh, is tipped to be taking over the international Teletech business at Gurgaon.  According to the grapevine Sourabh is not inclined to report to the AOL boss in Bangalore.  Currently, Sourabh as a Vice President, International Operations is presently responsible for all overseas accounts.  Aegis bought Teletech for $13 million dollars in Nov, 2007.   Aegis purchased AOL BPOs in March, 2008.
 
Aparup and Sourabh are close friends and colleagues since the Global Telesystem BPO days, In North India they call such deep friendships as 'Langotia Yaars' or in the modern BPO lingo 'BPO Yaars'.  As Aparup moved up, he ensured his confidante Sourabh was always close by.
 
According to a little bird, Sourabh Ghosh prefers autonomy and would rather not report to the AOL boss in India.  So, he chose to move to Gurgaon where he will be the big boss.
 
According to the BPO Grapevine, very soon VP Marketing and ex promoter of Orion Dialog Pvt. Ltd. (sold to Aegis) Ajay Guliya and Ishita Swarup will be moving out to start off their own gig due to their lock in periods ending by May 2008.  Ishita is COO, Aegis BPO Domestic and Ajay is VP Business Development. Ishita setup Orion Dialog Pvt. Ltd. with Ms Sapra in 1999 and sold it to Aegis BPO in March, 2006. Going to move out with them will be AVP Vodafone Customer service ops at Aegis Noida, Anurag Upadhyay
 
A little bird also tells techgoss that Faisal Durrani would be made Center Director for Aegis BPO services, Delhi region with additional responsibility for the Tata Teleservices Pan India account.

Techgoss note:  Techgirl is a senior Tech journalist who reports on the IT, KPO and KPO Sectors for a leading media house.  In her spare time, she dabbles in satire in her blog
http://techgirltalk.blogspot.com/