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Global Vantedge:  Salary Better Than Genpact.  But Perks ?

By Pulkit Sharma

In May,  Techgoss did a story  titled ‘Genpact Vs Global Vantedge: Salary Increases’ on how Genpact was losing staff to Global Vantedge due to the higher salaries it offered.  A number of readers wrote in saying that Global Vantedge was far from perfect.  They listed the following issues which detail how Global Vantedge balances out its higher salaries

 Administration policies

  • Cab will sometimes come very early for first pickup of call centre employees. Cab will wait for the employee for 3 minutes and then they are moved.
  • Employee will be Fined Rs. 100 for not adhering to company norms for transport.
  • If there is traffic jam or the cab broke down or any reason from company’s side due to which cab is delayed, it is the employee's responsibility to make sure cab reports to office on time. And make up the hours
  • Quality of food is not good.  (A subjective opinion according to Techgoss)
 Operations
  • Team leads are convincing a lot to extend shift to achieve team target. However some will not get any over time for it 
  • Approximately Rs. 80 an hour is paid if you are doing over time for Special Bonanza,  otherwise nothing ( special bonanza is a special requirement from client to complete a target for a process that has a set benchmark  i.e. a " $A"  figure to be completed and so people need to stretch their normal working hours)
  • These days every company is paying Loyalty or Retention but GVI is not doing the same.
  • If Employee has served noticed that he/she is leaving after 30 days, a security guard will escort them to the gate.  But full and final settlement will take another 30 days.

 Party and social gatherings

  • Other companies are throwing parties very often and at fabulous pubs and discotheques with out any limit or restriction of drinks and food.  These parties usually go on till quite late. .However, Global Vantedge parties start at 8pm and ends at 11:30 and with a budget of  Rs. 200  per person . 
     
Conclusion – Switch to GVI  for higher salaries but there are compromises on other issues. 

(7/13/2006)
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