IT & BPO attrition rates
By Sandhya

US-based consulting firm Corrystone specializes in providing advisory, education and staffing services to firms in US and India.  Corrystone has just published the attrition rates in some of the Indian IT and BPO majors

1) Infosys: Attrition at 11.6%,
2) TCS: Attrition Rate – 11.5% (IT Services – 10.8%, BPO – 18.3%)
3) Wipro: Attrition Rate – IT services – 14.3%, BPO – 15%)
4) Cognizant: Attrition Rate: 11.2%
5) Genpact: Attrition Rate: 23% (Pure play BPO firms have higher attrition)
6) WNS: Attrition Rate: 31% (Pure play BPO firms have higher attrition)
7) Syntel: Attrition Rate: 11.2%
8) HCL Technologies: Attrition Rate: IT Services – 12.8%, BPO Services – 21%
9) EXL Services: Attrition Rate: 22.6%

Corrystone collated these figures from these IT-ITES companies’ official reports ending Dec, 2009. Read their full report to understand the true story behind the real attrition rates at Infosys