BPO boss funds Kids based startup
By Sandhya

Intelenet Global Services describes itself as a leading global third party BPO Company that delivers Business Process Outsourcing services to many Fortune 500 companies in India, USA, UK, Australia, Mauritius, Philippines and Poland. Intelenet is backed by Blackstone, a leading global Private Equity player. Sparsh BPO, with 16,000 employees, is Intelenet’s subsidiary in India.

Both Intelenet and Sparsh were controlled by the same holding company. Sparsh BPO's top management were all Intelenet employees and Sparsh was owned by the same entity which owns Intelenet Global. In fact, Sparsh was funded by Intelenet in terms of working capital and bank guarantees (as Sparsh BPO cannot raise funds on its own).

Intelenet’s revenues for the year to March 31, 2011 were approximately 170 Million British Pounds. Revenues have grown organically over the last three years at a compound annual growth rate of 12%. Intelenet’s Adjusted operating profit for the year to March 31, 2011 was approximately 19 Million British Pounds.

In May, 2011, British based Serco bought out Intelenet and its Indian wing Sparsh for 385 Million British Pounds.

Regular readers of Techgoss are well aware that a large number of our articles are crowd sourced.  People send in tips, story ideas and even articles. Many of our contributors have full times jobs in IT-ITES, and so prefer using a pseudonym.  A well informed Intelenet Tipster wrote in

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Susir Kumar has been the Chief Executive Officer of Intelenet Global Services since its inception in 11th October 2000. A Company Secretary by qualification, Mr. Kumar's earlier assignments included senior positions in India's premier financial services company - HDFC Ltd. While at HDFC he was approached by Deepak Parekh Chairman of HDFC group with the idea of setting up a third party customer service delivery network. Susir had seen the company though various changes - change in ownership from TCS to HDFC and Barclays and Blackstone, aggressive foray into the domestic BPO business and acquisitions to expand global delivery footprint.

As CEO & Director of Intelenet as well as a Director in Sparsh BPO, Susir Kumar negotiated with Serco for them to buy Intelenet in May, 2011.

And now Susir Kumar, jubilant after the success of the stake sale of one of India's larger BPOs to Serco PLC at nearly Rs. 2800 crores, has launched his own venture. Kids Out Of Homes (kooh.in). This new startup has been launched to bring kids out of homes and into sports and outdoor activities.

The highly regarded Susir Kumar has hired one of his BPO colleagues Ananya Narula to help manage the startup Kids Out Of Homes.
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