Teleperformance Adobe promotions
By Sandhya

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 2058 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets.

Teleperformance India supports a number of clients including Adobe, SanDisk, Alliance One, Telus and Microsoft.

Regular readers of Techgoss are well aware that a large number of our articles are crowd sourced.  People send in tips, story ideas and even articles. Many of our contributors have full times jobs in IT - ITES, and so prefer using a pseudonym. A Tipster, who has asked us not to publish his name, has sent us a detailed Tip

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Finally, the Adobe Process management at TP has decided to promote a few more people.  This was overdue because many people have been waiting for more than a year to move up the ladder.

The highly regarded Ms Puneet Kang, who has been with the Company for 3 years, has been promoted to Asst. Manager- Quality Sandisk Process. Ms. Kang’s husband Mr. Rajan Chadha was promoted as her Manager in the past. Even though both of them are solid professionals (having being with the Adobe Quality Team for last 2 years)  the general consensus is that Ms. Kang is a notch better and should have been promoted before her husband.

And  Internal Job Posting are now advertising the profiles of Asst Business Manager as the process guy Mr. Singhal is now no longer with Teleperformance. Despite requests to stay back, Mr. Singhal, who was with the company for 2-3 years, decided to move on in search of a better opportunities.

The long awaited vacancies for Subject Matter Experts are now out, and many Agents who were due to move up are now heaving a sign of relief. Agents like Ms. Singh, Mr. Ahmad, Mr. Singh and Mr. Sharma are now expecting to get promoted either as SME of the Queue or as a Quality Analyst. Let’s see that who wins the battle to become a SME
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