Syntel:  System crash dilutes salary excitement
By Pulkit Sharma

Over the last six months, Techgoss had published a series of exclusive reports giving details of all that was happening inside BPO Syntel.  One report showed how that in the recent past Syntel was overly reliant on couple of key clients.  Techgoss had also reported on the exit of the CEO and senior HR people at Syntel.

A tipster emailed Techgoss with details of  a Town Hall in Mumbai conducted on April 15,  2010 by the CEO of State Street Syntel Services Private Ltd.(KPO) V.S Raj .  The popular CEO announced that salary hikes would be given at the end of April 2010 and the lowest hike percentage for all their hard working KPO employees would be a two digit figure.

On April 26, Techgoss had exclusively reported on the well deserved salary rise figures for the hard working men and women at Syntel KPO.  Anyone who has the top rating of ‘A’ would be given a 16% hike this year.  ‘B’ raters get 14% and ‘C’ raters will be given 10%.

Every Syntel KPO employee was told the rupee amount of their salary rise could be seen in the HRMS Portal on April 26.

Understandably, there was much excitement among the Syntel employees who logged into their HRMS Portal on April 26 to see how much more money they would be earning.  Sadly, the system was down for the whole day. 

But there was some concrete news on April 26.  A tipster tells Techgoss that many employees were promoted.

But it seems that the highly regarded Syntel KPO CEO, VS Raj, has some employees who are angry enough to publicly question him in a Town Hall.  While conducting a Town Hall in Winchester, Mumbai an employee asked Mr. Raj the question: "The Company has pulled out reports of a list of people who have uploaded CV's in various job sites and asked the employees to withdraw it. Would it be acceptable in case the company does the same to you Mr Raj?” The employee further went on to ask VS Raj: “Won’t you quit the company in case you gets a better opportunity?"
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The CEO had no satisfactory answer to the question and it took an HR manager to end the Town Hall abruptly saying "we are running short of time".

The CEO had another town hall scheduled for another process the same day which was cancelled.

(Techgoss had published the following on April 26, 2010)

Syntel: Sal rise figures
By Pulkit Sharma

Over the last six months, Techgoss had published a series of exclusive reports giving details of all that was happening inside BPO Syntel.  One report showed how that in the recent past Syntel was overly reliant on couple of key clients.  Techgoss had also reported on the exit of the CEO and senior HR people at Syntel.

A tipster emailed Techgoss with details of  a Town Hall in Mumbai conducted on April 15,  2010 by the CEO of State Street Syntel Services Private Ltd.(KPO) V.S Raj .  The popular CEO announced that salary hikes would be given at the end of April 2010 and the lowest hike percentage for all their hard working KPO employees would be a two digit figure.

While the salary raise for the hard working men and women at Syntel KPO was announced on April 15,  the exact date on which the new salary figures would be finalized was still up in the air.  Then came news last week that the salary rises would be announced on April 26, 2010.

Techgoss can now exclusively report on the well deserved salary rises for the hard working men and women at Syntel KPO.  Anyone who has the top rating of ‘A’ would be given a 16% hike this year.  ‘B’ raters get 14% and ‘C’ raters will be given 10%.

(Techgoss had published the following on April 23, 2010)

Syntel sal rise by Apr 26
By Pulkit Sharma

Over the last six months, Techgoss had published a series of exclusive reports giving details of all that was happening inside BPO Syntel.  One report showed how that in the recent past Syntel was overly reliant on couple of key clients.  Techgoss had also reported on the exit of the CEO and senior HR people at Syntel.

A tipster emailed Techgoss with details of  a Town Hall in Mumbai conducted on April 15,  2010 by the CEO of State Street Syntel Services Private Ltd.(KPO) V.S Raj .  The popular CEO announced that salary hikes would be given at the end of April 2010 and the lowest hike percentage for all their hard working KPO employees would be a two digit figure.

While the salary raise for the hard working men and women at Syntel KPO was announced on April 15,  the exact date on which the new salary figures would be announced was still up in the air.  No longer!  A Syntel insider rang Techgoss to say that the exact figures of the upgraded salaries would be announced in the next 3 days.

But there is still some uncertainty in Syntel about the Joint Venture with State Street.

(Techgoss had published the following on April 16, 2010)

Syntel KPO salary smiles
By Sohab Mirza

Over the last six months, Techgoss had published a series of exclusive reports giving details of all that was happening inside BPO Syntel.  One report showed how that in the recent past Syntel was overly reliant on couple of key clients.  Techgoss had also reported on the exit of the CEO and senior HR people at Syntel.

On Feb 2, Techgoss had reported on how the ex-President and CEO, Keshav Murugesh, left Syntel BPO after all his good initiatives to strengthen and expand the company were blocked a number of times. WNS has snapped up Keshav to head their BPO operations. Keshav Murugesh started work as CEO and Board Member of WNS on Feb 19, 2010. WNS is among the top 3 BPO’s in India.

On Feb 8, Techgoss had done an exclusive news report on how the highly regarded global HR Head of Syntel, Swaminathan, had resigned after being cut out of the loop on certain issues. He preferred to walk rather than compromise his high standards.

On March 17, 2010, Techgoss had exclusively reported on the how the highly regarded IIT graduate Bharat Desai who co-founded Syntel in 1980 may have been slightly embarrassed after Dr. Vasant Raval was forced to put in his resignation from the Board of Directors.

Now a source close to Board tells Techgoss about Syntel’s strategy to reduce staff turnover in its KPO. The attrition level in Syntel has been quite high over the past few months. The target level of attrition for a new process, called Project Helium, which was recently setup in the month of November 2009 was 15% for the year.

However, according to management reports, the attrition target for the process has already reached 15% by April 10, 2010. In the month of March itself 15 employees of the Project Helium process have quit the company.

To their credit,  Syntel management has swung into action to fix all issues causing angst to some of their employees.

A tipster emailed Techgoss with details of  a Town Hall conducted on April 15,  2010 in Mumbai by the CEO of State Street Syntel Services Private Ltd.(KPO) V.S Raj .  The popular CEO announced that salary hikes would be given at the end of April 2010 and the lowest hike percentage for all their hard working KPO employees would be a two digit figure.

This is very good news for the employees of Syntel KPO.