Norton starts Help Desk
By Asha

Norton by Symantec has launched a Small Business Plan for NortonLive Ultimate Help Desk – a professional IT help desk service that supports a broad range of computing and digital devices commonly used at home or in the office. It offers small business owners an efficient and cost-effective alternative to in-person support services.

According to a Norton research study, more than half of small business owners, 59 percent, have experienced some sort of malware in the past three years, and more than half of those owners, 51 percent, had to pay a professional technology consultant to repair their computers as a result. NortonLive Ultimate Help Desk offers small business owners an affordable 24x7 service from a trusted source to keep IT costs low and productivity high without having to leave the office for help.

Initially, this service will be available only for USA and Canada.  The Small Business Plan covers up to 10 PCs at a cost of $99.99 a month.