Videocon now live at Aegis Lucknow
By Naina

Aegis BPO has 39,000 employees based in 42 delivery centers and looking after 135 clients.  Head quartered in Mumbai, Aegis has call centres in India, Philippines, America, Costa Rica, New Zealand, Sri Lanka, Australia, Kenya and South Africa. Aegis, ranked eighth by NASSCOM among the top BPO exporters in India, is experiencing a growth spurt in a number of its centres.

Consumer electronics giant Videocon’s Direct to Home Satellite service D2H will be competing with current market leader Dish TV as well as Doordarshan, Tata and Airtel.

Aegis Lucknow, which had a workforce of 5000, has won the contract for the Videocon D2H Datacom outsourcing project.  For Aegis Lucknow, it is a medium sized project catering to UP East and West.  Aegis Lucknow has hired another 50 Agents on salaries of approx Rs. 5000 a month to support the Videocon D2H process.  Because the requirements were urgent, Aegis booked a training room where the training was done till 8 pm every night.

The Videocon D2H Datacom process went live at Aegis Lucknow on June 18, 2010.