Teleperformance sacks thief
By Sita

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 1,800 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets.

Teleperformance supports a number of clients including Adobe, SanDisk, Alliance One, Telus and Microsoft.

On Sept 2, 2010, Techgoss had exclusively reported on the theft of a brand new mobile phone from the Adobe Process at Teleperformance Gurgaon offices. 

On Oct 1, 2010, Techgoss had reported on how the wallet of a hard working Tech Support Advisor,  Prashant Sonar,  vanished from his desk as he stepped out for a break.  The thief then struck again on Sept 29 when he pocketed the wallet lying on the desk of popular Adobe Senior Manager, Anish Singhal, as he took a quick meal break

Despite CCTV cameras all around, the Teleperformance Security team had been unable to catch the culprits.

A Tipster tells us that another mobile phone was stolen at the Adobe Process at Teleperformance in the first week of October, 2010.  The Tech Support Advisor left his phone on the desk when he stepped out for lunch.  When he returned, the mobile phone had been stolen.  But this time, the Teleperformance management swung into action and checked the entire floor.  The stolen phone was found in the possession of colleague Mr. Sharma.  Teleperformance has now sacked the thief.

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