Adobe:  Rs 6000 quarterly bonus
By Sita

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 1,800 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets.

Teleperformance supports a number of clients including Adobe, SanDisk, Alliance One, Telus and Microsoft.

Perhaps, one of the best managed and happy workplace at Teleperformance (TP) is its Adobe Support Process at Gurgaon. Its highly skilled workers produce great results every month, and in turn, the performers get great monthly incentives. There are about 250 - 270 people in the Adobe Support Team and their key performers were given a total monthly bonus of Rs. 1 Lakh between them in the month of June, 2010.

A Tipster tells Techgoss that apart from the monthly performance bonus, the Adobe Support process also has generous Retention bonuses.  Each Teleperformance Adobe Process employee who has completed 3 months is eligible for the Rs. 6000 bonus.  Naturally, there are some terms and conditions,  the first of which is that the employee should not have taken leave without getting permission from his/her manager.  Also, should not have taken more than 5 days off in the last 3 months. 

The Retention Bonus is given to the employees every Quarter with the year starting from January – March.  Then April – June, and so on.  According to talk at the office canteen, most of the employees were eligible and Rs. 12,00,000 was paid out as Retention Bonus last quarter.

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