Syntel Insurance loses key manager
By Sandhya

Over the last 12 months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of one of India’s most successful IT-ITES companies Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients. Also, reported were the exits of the CEO and key HR people.

Regular readers of Techgoss are well aware that a large number of our articles are crowd sourced.  People send in tips, story ideas and even articles. Many of our contributors have full times jobs in IT-ITES, and so prefer using a pseudonym. A Tipster writes in

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Some news for you from the Syntel Insurance vertical. We were recently told that Akshay Dhanak, the Head of Business Tech Svc group, is also moving on. Akshay was initially responsible for maturing the company's architecture capabilities in Architecture Consulting Services group that he built and led. There were similar vibes in 2009 that he is moving out but it seems the management team could convince him to stick around and build a function within the Insurance vertical to boost revenue by identifying, building and launching new offerings. Sad to see that a very senior consultant and highly respected professional like Akshay has to call it quits because the management here just does not have appetite to invest in practice and COE groups. Dr Ganesh Swaminath, Akshay Dhanak and Ashwin Joglekar, all senior practice directors, are now out
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