Adobe retention bonus Rs 10 Lakhs
By Sandhya

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 1,800 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets.

Teleperformance supports a number of clients including Adobe, SanDisk, Alliance One, Telus and Microsoft.

Perhaps, one of the best managed and happy workplace at Teleperformance is its Adobe Support Process at Gurgaon. Its highly skilled workers produce great results every month, and in turn, the performers get great monthly incentives.  

Regular readers of Techgoss are well aware that a large number of our articles are crowd sourced.  People send in tips, story ideas and even articles. Many of our contributors have full times jobs in IT-ITES, and so prefer using a pseudonym.  A well informed TP Tipster tells us

“
The Adobe Process at Teleperformance has a great Retention Policy.  Employees who have completed 3 months, not taken more than 5 leaves in 3 months, and never taken leave without their manager’s permission are eligible for the Adobe retention bonus.  The Retention Bonus is given to the employees every Quarter with the year starting from January -  March,  April – June and so on.

Every Teleperformance employee of the Adobe Process who sticks with the organization for 3 regular months with out any NCNS is eligible for the Rs 6000 Bonus

In previous Quarters, employees were given the complete Rs 6000.  But during the last payment, Teleperformance deducted taxes of Rs. 618 for the first time leaving each employee with Rs 5382.  This was a small shock as employees never had this tax deducted in the past.

The Adobe Process has about 225-250 employee and most of them are eligible for the Bonus.  Most were given Rs 5382 each on Jan 17, 2011.

Adobe paid Rs 10,00,000 in such bonuses to its employees.  This is more than the complete Teleperformance monthly incentive for all processes
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