Tech Support: Pati, Patni aur Woh
By Sandhya

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 2058 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets.

Teleperformance India supports a number of clients including Adobe, SanDisk, Alliance One, Telus and Microsoft.

Regular readers of Techgoss are well aware that a large number of our articles are crowd sourced.  People send in tips, story ideas and even articles. Many of our contributors have full times jobs in IT-ITES, and so prefer using a pseudonym.  A well informed TP Tipster tells us

“
In early Jan, 2011, Techgoss had published an article on an inappropriate relationship at the Adobe Process at Gurgaon based Teleperformance.  A married Adobe Process Assistant Manager Hirak* had a relationship with a junior Sonam*.  When the relationship ended after 9 months, a bitterly hurt Sonam posted the following at Facebook: “I’ve loved you with all I had.  I’ll not let you go off so easily”. (Image of the Facebook post was posted at the top of the article published on Jan 3).  She has resigned her job at Teleperformance and joined one of the most high profile IT-ITES companies in NCR.

Hirak and Sonam soon patched up and at the end of Jan, 2011, the girl told the whole world via Facebook: “Thank you so much handsome for coming back and loving your mymy again… I love you Mera bacha and I’ll never every leave you alone meri jaan. “

Only problem in this ‘Facebook Relationship: Complicated’ love story?  Understandably, the innocent wife is angry and has been ringing the Managers at Teleperformance to complain about her husband.  Hirak has recently been moved from Teleperformance Adobe Process to the recently launched Teleperformance Microsoft 365 Process.  The wife has complained to the managers in both the processes.

Not surprisingly, no Manager wants to waste time and energy counseling any Pati, Patni or Woh.  Matters of the heart follow no logic.

One person who is putting more oil in the fire with her Facebook postings is girl friend Sonam.  Last week, for the first time she posted a photo of Hirak on Facebook with the words: “Love is that condition in which the happiness of another person is essential to your own” (Image above this article).

*Techgoss has the full names of everyone involved but at the request of our Tipsters we are not publishing the full names of the two. 
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Know more?  Send us a detailed Tip.  Rs. 1000 has been sent to the Tipster who has requested anonymity.

(Tipsters, Big thank you for all your tips and photos. Do you have a story to tell? If you need to speak to us in confidence or write for us, email us at techgoss[at]hotmail. Or use the Anonymous Tip form at the top of our website. Anonymity guaranteed. We pay Rs. 1000 for 100 – 200 word snippets. Unfortunately, we cannot use any tips which are not backed up by enough facts)