Syntel gets AXA Financial Services
By Sandhya

Over the last 15 months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of one of India’s most successful IT-ITES companies Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients. Also, reported were the exits of the CEO and key HR people.

Regular readers of Techgoss are well aware that a large number of our articles are crowd sourced.  People send in tips, story ideas and even articles. Many of our contributors have full times jobs in IT-ITES, and so prefer using a pseudonym. A Tipster wrote in to Techgoss

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Our organization AXA Financial Services has their own BPO / KPO in Pune. Our Pune Office is located close to Pune Station   The Pune AXA office was a captive KPO serving our offices locally and overseas.  But, as part of a recent fine tuning and cost cutting exercise, all our work was outsourced.  The bidding for the AXA KPO work was fierce and State Street turned out to have the best bid.  My AXA colleagues even visited the Syntel Pune Offices.  Syntel already has at least one Process supporting AXA clients.

A large part of the AXA Pune business will be relocated to Syntel Pune.  Approximately 200 – 350 employees of AXA Pune will be given 3 options

1) Join Syntel Pune and work in same role.
2) Work in some other vertical of AXA Pune.
3) Exit the company.

Syntel is ramping up its recruitment in the lead up to AXA KPO handing over most of its business
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