Over the last 12 months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of one of India’s most successful IT-ITES companies Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients. Also, reported were the exits of the CEO and key HR people. More...

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 1,800 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

Recently, many sites related to Kerala were attacked. As per the statistics available with the Computer Emergency Response Team Kerala (CERT-K), as many as 40 websites from Kerala were hacked in the last 6 weeks. Random messages on social networking sites hint at the possibility of further attacks by Dec 31, 2010. CERT experts are working full time to secure websites in Kerala. More...

If the Govt of India is to be believed, more than 650 million Indians use mobile phones. And the number is increasing every day. Dual SIM phones have become very popular in India.  Many senior executives have a number of phones.  So, how does one work out the exact number of cell phone users in India rather than the number of phones sold? Many Telecom experts advocate caution. More...

Bollywood is a multi billion dollar business.  And such big money always attracts the sharks and pirates.  Every year, Bollywood loses big bucks to the internet pirates.  Even nice guys like Bollywood super star Aamir Khan are not spared.  His latest production Peepli Live had to hire a team of techies working at Bangalore based Aiplex software to help fight off the pirates. More...

The US had set up the H-1B visa program to hire on a short term basis highly skilled workers not available in America. While most Indian tech firms win contracts based on their quality computing skills and competitive costs and treat their H1B techies well, there are others which exploit Indians at every opportunity.  The US Govt has announced huge penalties for one such firm. More...

Mumbai hosted the MalCon conference on Dec 3.  On its site, it describes itself as ‘the world’s first platform bringing together Malware and Information Security Researchers from across the globe to share key research insights into building and containment of the next generation malware’.  Being the first of its kind of public conference, it drew much international attention More...

The US had set up the H-1B visa program to hire on a short term basis highly skilled workers not available in America. While most Indian tech firms win contracts based on their quality computing skills and competitive costs and treat their H1B techies well, there are others which exploit Indians at every opportunity.  The US Govt has announced huge penalties for one such firm. More...

New York head quartered Exevo is a leading research outsourcing firm with a huge base in India. Early 2010, it started operations in Beijing as well. Exevo describes its niche as providing comprehensive survey programming, data analytics and business research services to Market Research and consulting organizations globally.  Is clients are in USA, Europe and Asia Pacific. More...

US-based social, digital and news site Mashable is among the top 10 blogs in the world.  Founded in 2005, Mashable gets more than 30 million page views a month and is one of the most influential sites on the internet. Under the Radar is a one-day showcase of hand-selected disruptive companies in a particular sector. Under the Radar alumni include: LinkedIn, AdMob and Flickr. More...