By Juan Dela Cruz
The call center industry in the Philippines, like in India, has provided a great boost to employment. It’s the sunshine industry for the Philippines providing tens of thousands of jobs yearly. Sadly, even as they provide jobs for multitudes of Filipinos, call centers in the Philippines are unbelievably notorious in violating labor laws in the country. Take for example the latest case of mass termination of employees from Western Wats in Mactan Cebu City.