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Blog contest:  India ok, but Pakistan banned
By Bala Shah

Like many Indians, I subscribe to the view that the majority of Pakistani’s want peace and harmony with India.  The people are exactly the same and techies from both countries perform equally well. The only difference is the leadership.  While we have men like Manmohan Singh, they have Zardari and Musharaff. An international tech contest has now excluded Pakistan. More...

Yahoo removes private photos of protestor
By Shalini Singh

Yahoo picture site and community Flickr is popular in India and the rest of the world. Flickr users have uploaded more than 3 billion photos.  Flickr also offers a premium service to its users which enables them to have more space, speed and preferential help from the service desk. Now Yahoo is being accused of removing the personal photos of an anti-Obama protestor. More...

Security expert starts NGO to help cyber victims
By Suneetha

22 year old Sunny Vaghela is your ‘friendly neighbourhood cyberman’ in all respects. This cyber-whiz has notched up impressive achievements like helping the Crime Branch solve the blast cases in Ahmedabad and Mumbai by tracing emails sent by terrorists.  He is also credited with solving a number of cases involving fake Orkut profiles as well as SMS spoofing. More...

How Yahoo shares your personal data
By Shalini Singh

When you logon to Yahoo or Google to check out the news, network or blog, there is a reasonable expectation of privacy.  After all, when you first logged on to Yahoo, its terms of service assured you that it does not share your data with third parties.  While most websites like Yahoo do not share your data with third parties, it is given to hundreds of affiliates.  More...

Sparsh BPO: Airline client waves goodbye
By Pulkit Sharma

Sparsh is the domestic subsidiary of Intelenet Global Services.  It offers state of the art solutions to Vertical Industries to meet their voice and BPO needs.  In 2008, Sparsh had 5200 seats operating 24 by 7, and was telling investors that it had the potential to scale up to 20,000 seats by next year.  But it has lost a number of key clients in the last year. More...

Dell Agents happy with generous package
By Nosmo King

Dell had announced on Mar 20, 2009 that it had sold its Call Center in Pasay, Philippines to BPO Teleperformance in a bid to “increase the efficiency of the business and prove better value to clients”.  Some Dell Agents did not want to transition to Teleperformance and wanted Dell to give them a separation package.  When Dell resisted, 70 Agents publicly protested. More...

Sparsh sacks 2 for cunning credit card fraud
By Pulkit Sharma

Sparsh is the domestic subsidiary of Intelenet Global Services (P) Ltd.  It offers state of the art solutions to Vertical Industries to meet their voice and BPO needs.  In 2008, Sparsh had 5200 seats operating 24 by 7, and was telling investors that it had the potential to scale up to 20,000 seats by next year.  Sparsh has just sacked 2 Agents for committing fraud More...

Public protest against Dell Philippines
By Nosmo King

Some 70 call center agents from Dell Pasay marched to the National Labor Relations Office in Quezon City, Philippines on May 13, 2009 to file a lawsuit against their former employer Dell International Services (Philippines). According to the former call center agents, they were dismissed from the company on April 19, 2009, which they say is a violation of their contract. More...

Lancet finds bugs in Gates billion $ donations
By Bala Shah

The Lancet is universally regarded as a leading medical journal which has quality, in-depth articles about the field of medicine.  Founded in 1823, The Lancet remains totally independent without affiliation to a medical or scientific organization. Bill Gates co-founded Microsoft to become the richest man in the world. Today, Microsoft has cash reserves of $25 billion. More...

Dell Philippines: great food perks but future unsure
By Nosmo King

Dell had announced on Mar 20 that it had sold its Call Center in Pasay, Philippines to BPO Teleperformance in a bid to “increase the efficiency of the business and prove better value to clients”.  Dell Pasay Agents are unsure of what will happen to them even after Dell handed over the site to Teleperformance on April 20, 2009. They might land up working for Convergys. More...

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