Huge Sign-on bonuses is the big trend in recent months for big Call Center players in the Philippines. With the global economy rising from recession, companies like IBM-Daksh, Teletech and even BPO recruitment agencies have fiercely been competing with one another to attract the best possible talents for their late quarter ramp-ups for 2009. More...

Tech giant IBM had net income of $3.2 billion in the last 3 months.  It’s IT and BPO offices in India are doing particularly well.  According to NASSCOM,  IBM-Daksh BPO occupied the fourth position in the Top 15 BPO Exporters 2008 – 2009 in India. Indian BPO’s Genpact, WNS and TCS hold the first 3 places in this prestigious list. More...

Techgoss, like every news site, publishes its share of news and views not liked by some powerful people in the Indian IT, BPO, KPO and Telecom sectors. Sometimes, Techgoss inadvertently make mistakes which are immediately corrected and an apology proffered. Sometimes, the IT/BPO Company moves to fix the infighting and corruption leaked to the media.  More...

The Free and Open Source Software (FOSS) movement is one of the greatest living examples of idealistic collective, voluntary effort.  While most FOSS software developers spend months and even years to provide free high quality software like Linux and Firefox to everyone in the world, a minority in the movement have different agendas. More...

Sparsh is the domestic subsidiary of Intelenet Global Services (P) Ltd.  In May, 2008 Techgoss had exclusively reported that one technology savvy rogue Agent at Sparsh BPO Goregaon, Maharashtra had frauded its client Barclays to the tune of millions of rupees. Now Sparsh has admitted publicly that it has paid huge compensation to its client. More...

It was hard enough to understand the language of love in the real world, and it becomes harder still on the internet.  A guy may present himself as Shahrukh and he may turn out to be Shakti Kapoor. In America, sites like Match.com, eHarmony, PlentyofFish and OkCupid are very popular. An online survey is showing Indian men don’t have much luck on these sites. More...

In the aftermath of the cowardly, inhuman terrorist attacks on Mumbai, the Indian Government decided to tighten the screws on Pakistan.  Soon, there was a ban on Pakistani cricketers (as well as coaches) in India. But at least five prominent Pakistani’s, including a respected super blogger, will be at the TED conference at Infosys, Mysore next month More...

Telenor Pakistan also operates in Thailand, Malaysia and Bangladesh.  A leading telecom operator with investments exceeding $2 billion, Telenor Pakistan is one of the fastest growing mobile networks in that country. It has 165 million customers world wide. But Telenor has angered the Pakistani techie bloggers by changing rules of its blog contest.
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On Sept 25, techgoss had published an article about how the highly regarded CEO Aloke Bajpai (IIT alumni) of  iXiGO had blogged about the 4 types of Venture Capitalists operating in India.  The article began with a caustic description of ‘The Time Waster’ VCs. Aloke was telling the truth,  but it is never a good idea to antagonize the money bags of the industry.  More...

Aegis is one of the leading BPO’s in India and part of the $40 Billion Essar Group. Aegis has more than 30 thousand employee’s world wide. After the recent loss of a number of respected HR managers, there is increased friction in the company. Aegis has just lost the Tata Teleservices inbound customer care processes in the North and South regions. More...