Ohio head quartered Convergys is one of the most successful BPO’s in the world. Convergys delivers a broad range of customer solutions which include technology, business analytics and consulting.  It employs a workforce of 74,000 at 125 centers in 60 countries across the globe. It has a huge footprint in India with offices in Bangalore, Gurgaon, Hyd, Mumbai, Thane and Pune. More...

Genpact was India’s first BPO and still continues its market leadership position in India.  Genpact has 41,000 employees and earned revenue of $1.1 Billion in 2009. Genpact started life as a Business Unit of GE, but by January 2005 it became an independent company.  Two years later, it was listed on the NYSE. In 2009, NASSCOM ranked Genpact as the No. 1 BPO company in India. More...

Ohio head quartered Convergys is one of the most successful BPO’s in the world. Convergys delivers a broad range of customer solutions which include technology, business analytics and consulting.  It employs a workforce of 74,000 at 125 centers in 60 countries across the globe. It has a huge footprint in India with offices in Bangalore, Gurgaon, Hyd, Mumbai, Thane and Pune. More...

Bollywood is a multi billion dollar business.  And such big money always attracts the sharks and pirates.  Every year, Bollywood loses big bucks to the internet pirates.  Even nice guys like Bollywood super star Aamir Khan are not spared.  His latest production Peepli Live had to hire a team of techies working at Bangalore based Aiplex software to help fight off the pirates. More...

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 1,800 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

YOU Broadband & Cable India Limited is one of India's leading pan India network operators. Started by a combine of British Gas and Mahanagar Gas Nigam Limited to lay gas pipelines across India, British Gas took advantage of the opportunity to lay transmission cables along gas pipelines across the length and breadth of the country to provide voice, data and TV feed services. More...

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 1,800 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

On Aug 15, 2010, hackers took over the website of high profile Indian businessman, politician and IPL team owner, Vijay Mallya.  The hackers posted pro Pakistani messages and signed off as Pakistan Cyber Army (PCA).  At least 6 national Indian media interviewed Vijay Mallya about his site being hacked. PCA has released a statement to news media explaining what really happened. More...

BPO Sparsh is a subsidiary of Intelenet Global Services and operates in the Indian market.  Sparsh has 16,000 employees in 20 BPOs across 9 locations in India. On April 9, 2010, Techgoss had exclusively reported on how Indian telecom major Aircel had withdrawn its call centre services being done by Sparsh.  Aircel switched from Sparsh to Mumbai head quartered Spanco BPO. More...

Genpact was India’s first BPO and still continues its market leadership position in India.  Genpact has 41,000 employees and earned revenue of $1.1 Billion in 2009. Genpact started life as a Business Unit of GE, but by January 2005 it became an independent company.  Two years later, it was listed on the NYSE. In 2009, NASSCOM ranked Genpact as the No. 1 BPO company in India. More...