The Hutchison Whampoa Group is a Fortune 500 company that introduced 3G telecom technology to the world. It also owns Hutchison 3 Global Services Pvt. Ltd which is also known as 3.  3 Global Services is based in Mumbai and Pune and on its site says its BPO employs 8500 young men and women in the 18-30 age groups.  Its BPO’s cater to clients in UK, Australia and Ireland. More...

NASSCOM ranks WNS as the No. 2 BPO company in India.  WNS was set up in 1996 and employs 21,000 people in 21 delivery centres in Americas, Europe and Asia looking after 200 global clients. Last year, WNS had net revenue of $386 Million. Techgoss had exclusively reported on how Keshav Murugesh had left Syntel to join WNS and his proposed shake up of the higher echelons at WNS. More...

IT-ITES and Telecom majors are well aware that one positive or negative article in the national media can win or lose deals and make or harm careers.  So these companies use every trick in the book to get positive media attention including free trips for journalists for a week or more, with a bagful of freebies thrown in. Some tech firms have mastered this art of seduction. More...

BPO Sparsh is a subsidiary of Intelenet Global Services and operates in the Indian market.  Sparsh has 16,000 employees in 20 BPOs across 9 locations in India.  In 2008, Sparsh was ranked No. 1 in the Dataquest Domestic call centre survey.  As exclusively reported by Techgoss, Sparsh has lost a number of high profile processes recently, including Indian telecom major Aircel. More...

I have been associated with Indian tech major Infosys as an investor, friend and well wisher for more than a decade now.  Their journey, particularly from 1998 until last year has been an impressive story, some thing that most Indians will feel proud about. In the last 18 to 24 months or so, things seemed to have changed quite rapidly.  The sunshine days seem to be getting over. More...

Over the last eight months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients.  Techgoss had also reported on the exit of the CEO and senior HR people as well as recent salary hikes. More...

BPO Sparsh is a subsidiary of Intelenet Global Services and operates in the Indian market.  Sparsh has 16,000 employees in 20 BPOs across 9 locations in India. vCustomer is a leading provider of customer life cycle management solutions and services. vCustomer manages operations in India, Philippines, UK and USA. A high profile Sparsh client has just switched to vCustomer. More...

Tech giant Google dominates the search market in India and most of the world.  Google crawlers map everything on the net. Apart from popular applications like Gmail, it also has sophisticated tools to monitor the traffic to any website. Google has published its Ad Planner Top 1000 Sites in the world.  The main criterion being how many unique visitors (users) each site gets. More...

Over the last eight months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients.  Techgoss had also reported on the exit of the CEO and senior HR people as well as recent salary hikes. More...

Like most Indian women, I genuinely believe that most of us work better than most of the stronger (weaker?) sex.  We do better at school and at universities.  A woman heads our ruling political party.  The President of India as well as the Speaker of the Indian Parliament are women.  Arguably, India’s best English TV Channel CNN - IBN has more women journalists than men More...