Some 70 call center agents from Dell Pasay marched to the National Labor Relations Office in Quezon City, Philippines on May 13, 2009 to file a lawsuit against their former employer Dell International Services (Philippines). According to the former call center agents, they were dismissed from the company on April 19, 2009, which they say is a violation of their contract. More...

The Lancet is universally regarded as a leading medical journal which has quality, in-depth articles about the field of medicine.  Founded in 1823, The Lancet remains totally independent without affiliation to a medical or scientific organization. Bill Gates co-founded Microsoft to become the richest man in the world. Today, Microsoft has cash reserves of $25 billion. More...

Dell had announced on Mar 20 that it had sold its Call Center in Pasay, Philippines to BPO Teleperformance in a bid to “increase the efficiency of the business and prove better value to clients”.  Dell Pasay Agents are unsure of what will happen to them even after Dell handed over the site to Teleperformance on April 20, 2009. They might land up working for Convergys. More...

Dell is the second largest personal computer manufacturer in the world with Dell India being one of the star performers.  Last month, Dell India underwent a massive reorganization with the creation of 4 divisions to manage the booming market. Despite a turnover of $900 million in India last year and huge profits, locals are undergoing a painful cost cutting exercise. More...

Social networking is the buzzword in today’s world, and you have a number of networking sites jostling for space. You have Bebo, Orkut, MySpace, and Facebook. But ever heard of a social networking site for trade unions? Oh, Yes, I did say trade unions. UnionBook is a project of LabourStart, the news and campaigning website of the international trade union movement. More...

Indian BPO Intelenet services a number of Fortune 500 companies in the UK, USA, Australia and India.  Supported processes span banking and finance, insurance, retail, telecom, information technology, travel and hospitality. Intelenet is backed by Blackstone, a leading Global Private Equity Player. In 2007, Intelenet acquired Upstream as well as Travelport. More...

The thugs of Sri Rama Sene horrified Indians by their cowardly attacks on youngsters enjoying a day out at a pub in Mangalore. A group of Indian women formed the Facebook group ‘Consortium of Pub-going, Loose and Forward Women’ to counter the right wing moral police.  Their public campaign of sending Pink Chaddis (underwear) to the Rama Sene leader was a great success. More...

This is an interesting story about how an Indian super bloggers respected brand name is being used without paying him a paisa. And the Indian super blogger in quite happy with the deal. South India-based Muthoot Group is one of the big success stories in India.  The Muthoot Group has business interests in Finance, Healthcare, Education, Hospitality and Real Estate More...

Respected matrimonial websites Shaadi.com and Bharatmatrimony.com provide an invaluable service and have engineered many successful matrimonial alliances.  My closest friend met her soul and shaadi mate through shaadi.com. One honeymoon, one kid and 3 anniversaries later, she recommends such websites to all her single girlfriends. Now terrorists prowl some such sites. More...

The India media presented it as a loss of 2000 jobs in India which would go back to their client in USA. Sallie Mae, the biggest student loan provider in USA, presented their pullback in patriotic terms.  Sallie Mae CEO, Albert Lord, told the American media that it would stop BPO operations in India and Philippines and move 2000 jobs to USA to create jobs for locals. More...