Infosys, with more than 100,000 employees spread over 50 offices around the world, is the second biggest Indian tech company following TCS.  Under the leadership of tech icon and Infosys co-founder, Mr. Murthy, the company has set new benchmarks for transparency and honesty.  But it is still not immune to petty employer-employee spats which make it to the public domain. More...

Bharatonline.com describes itself as an “online travel portal that helps travelers by providing various travel solutions. The product offering of Bharatonline.com consists of customized vacation packages, hotel bookings, airline tickets, railway tickets and car rentals. Bharatonline.com, apart from offering great deals, also tells western women to grin and bear groping. More...

While there is much talk at the Agent level regarding compensation and benefits after the Teleperformance take over of Dell Pasay, not everyone knows that upper management is also concerned about their salary benefits. While Agents and First Line Managers (team Leaders) will be retaining their old basic salary, upper management face pay cuts of at least 15000 PHP/month. More...

Sparsh is the domestic subsidiary of Intelenet Global Services (P) Ltd.  It offers state of the art solutions to Vertical Industries to meet their voice and BPO needs.  In 2008, Sparsh had 5200 seats operating 24 by 7, and was telling investors that it had the potential to scale up to 20,000 thousand seats by next year. 2009 looks like a shaky year for Sparsh. More...

Dell had announced on Mar 20 that it had sold the Dell Call Center in Pasay, Philippines to BPO Teleperformance in a bid to “increase the efficiency of the business and prove better value to clients”.  Dell Global Consumer Services VP, Ganesh L, described it as a “mutual win for Dell and Teleperformance”. Now an email by a Dell employee questions Dell’s severance package. More...

Every day, millions of dollars are paid to news, entertainment and social networking websites and blogs to advertise goods and services. All based on what the websites and blogs claim their traffic is. But it is an open secret among the website administrators and techies that no one is quite sure how many people actually visit their site. More...

Indian company Ideacts specializes in advertising in the tens of thousands of Cyber Cafés in the country.  By all accounts, Ideacts is a professional outfit with the business acumen of identifying such a niche but valuable market. Nielsen does all kinds of surveys around the world. Ideacts hired Nielsen to survey the men and women who frequent Indian Cyber Cafes. More...

President Obama’s appointment of 34-year old Indian-born technocrat, Vivek Kundra, to the position of Federal CIO of the US Government, was reported extensively in India. The Federal CIO has a say in every important decision regarding technology used by the US Govt.  Vivek is on leave after a corruption racket was unearthed at his previous Office as CTO for Washington DC. More...

Social network websites like Orkut, Facebook and MySpace have hundreds of millions of members and have changed the way we live, learn and love.  Specialized networking websites like LinkedIn are pitched to senior managers and businessmen and those who aspire to become like them. Indian doctors have now launched a site for fellow medicos and warned all others to stay away. More...