US-based Indian origin Tech firm Apex Technology Group had initiated legal action against American blogs EndH1B, Itgrunt and Guestworkerfraud. Apex, which counts IBM, Microsoft, UBS and other blue chip companies as clients, wanted to protect its reputation after EndH1B published a post accusing it allegedly of mistreating Indians on H1B Visas. More...

BPOs in the Philippines are slowly starting to roll out a soon-to-be mandatory requirement to get a foot inside their doors: a 500-peso entrance exam which according to BPO chiefs has been patterned on what already exists in India. Getting a BPO job in Philippines has been like threading a needle for both applicants and the companies. More...

Just Dial describes itself as ‘India’s No. 1 local search engine’ and it does a pretty good job at connecting peoples with business and services. Sequoia Capital backed Just Dial earned revenue of $32 million this financial year, and is all set to conquer America. Just Dial is promising to hire Americans in its US BPO. More...

A curious bit of news from my "people stalking the night" caught my attention because it doesn't happen very often: a former Philippines basketball superstar known for his scoring prowess and his bad boy image off-court is now working as a HSBC call center agent!. A sports star given a second chance by the BPO sector More...

The Open Source movement has ensured that quality software is available free to tens of millions of people who cannot afford expensive commercial products.  At a more subtle level, its collaborative approach has resulted in a more unified and connected world. Open Source has made tremendous inroads in India. More...

Indian origin IIT graduate Bharat Desai co-founded Syntel in 1980 and in the process became a billionaire and a respected member of the successful Indian community in USA.  Bharat Desai’s intelligence and hard work are credited for making Syntel a major player in the IT, KPO and BPO niche. He is also on one of the School Boards at Harvard. More...

British financial giant Barclays has had a very good year.  Despite the recession, it made a profit of £5.3 billion.  Barclays income has grown by 34 percent and its liquidity pool has trebled to £127 billion.  To its credit, Barclays never accepted a penny from the British Govt to tide it over the global recession. More...

I have long held the view that once the Pakistani Govt exerts its rightful authority over parallel power centers in the country, their IT-ITES sector will grow as rapidly as ours. After all, we share the same heritage and skill sets. South Asian expert and respected author William Dalrymple finds Pak infrastructure better. More...

Public Relations firm Waggener Edstrom Worldwide has 800 employees in 16 countries.  In the past, Waggener Edstrom was named European Technology Agency of the Year.  Its clients include tech giants like Microsoft and Toshiba.  Like most communication agencies, it has mastered new media like blogs, Facebook and Twitter. More...

She modestly says she has done ‘some other interesting things, like research as a biomedical scientist, solder on rocket payloads, teach French, volunteer with both abused women and abused animals, and work for a nonprofit healthcare organization’. Meet Vanitha Sankaran, techie, whose debut novel “Watermark’ is making waves. More...