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MalCon conference on Dec 3, 2010
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BPO Father Raman Roy in fire scare
By Rajiv Kumar

Fire swept through the offices of one of the most respected CEO’s and founding fathers of Indian BPO’s, Raman Roy.  Scores of computers and other office equipment worth lakhs of rupees were reduced to ashes when three floors of corporate offices and the main facility of Raman Roy’s Quatrro BPO Solutions in Gurgaon caught fire. More...

IIT Conf:  Raises Million $ Sponsorship
By Suresh Singh and Dj Varma

In a country which strives for academic excellence, they are the best and brightest.  When Prime Minister Jawaharlal Nehru floated the ideas of IITs being leading centres of learning, little could anyone have imagined that their graduates would play a pivotal role in establishing the booming technology industry in India and earn laurels all over the world.  And that many IIT graduates like Vodafone CEO  Arun Sarin,  McKinsey Partner Rajat Gupta,  Sun Founder and eminent VC Vinod Khosla would be giants of international business. More...

GENPACT:  Software Warns When Employee Will Resign
By Sunil Sharma

GENPACT is one of the most respected BPO’s in India.  Started in 1997,  it provides end-to-end BPO and IT Services.  After a humble start with 80 people in 1997, it has grown in leaps and bounds and is now working towards revenues of one billion dollars next year. More...

COO Ashish Gupta:  First Said KPO.  And It Caught On
By Dj Varma

Ashish is the COO and Country Head (India) at Evalueserve. An IIT graduate, he went on to do an MBA from the Carnegie Mellon University. After a very distinguished career at McKinsey & Co,he ran his own successful business before joining Evalueserve.  Ashish spoke to Techgoss on how and where the acronym KPO was first used.  We put the following questions to him.
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