Full-time techie by day and comedian by night, Samson Koletkar, is often described as the ‘Indian Seinfield’.  An Indian Jewish comedian, he is greatly sought after by the affluent Indian community in USA and has recently performed at TIE CON, ITPIO and many other established tech forums. Born in Mumbai, he now calls USA home. More...

November 24, 2009 was a historical day for all call center and BPO agents in Philippines as their very own political party was finally launched in full glare of the national media. The Association of Call Center and BPO Agents of the Philippines, the very first BPO employee political party in the world was launched. More...

Accenture is a global management consulting, tech services and outsourcing company. Accenture has 185000 employees and clients in 120 countries. It had revenue of $24 Billion in 2008. Like IBM, it has outsourced many services to India and Philippines. Some managers in Philippines are being paid million rupee annual salaries. More...

I’m surprised with the negative feedback I get from Infosys Philippines employees. While the rest of Indian BPO’s in the Philippines generously offer huge salaries, Infosys has become a poster child of cheapness. When Indian giants like GENPACT and IBM-Daksh were first establishing themselves in Philippines, they offered record compensation. More...

The corporate jungle is ruthless and unforgiving by nature. A single slip is enough to hamper the growth of even the most respected executive. That's probably what curtailed Head of Infosys BPO, Amitabh Chaudhry's, well deserved ambition to occupy the top seat in Infosys Technologies.  Amitabh has just resigned. More...

Lawyer in cyber-world turning to investigating crime and a techie at that! Powerful blend of crime solving skills this, and Pattathil Dhanya Menon is the stuff combining Sherlock Homes, Hercule Poirot, Miss Marple and Perry Mason with a computer science degree. Dhanya’s credentials are impressive. Techgoss met her and here is our conversation. More...

On Sept 22, Techgoss had exclusively reported on how a senior Business Consultant Mr. Das had sent an email to the Technopark CEO in which he threatened to use the “the four pillars of the constitution to make an enquiry on my resignation and the unlawful activities by Technopark authorities.”  Technopark is a key tech hub in India. More...

Highly-prized managers in the Philippines BPO industry have been surprised to find each other in the same WNS company fold in recent months. Lured by WNS Philippines irresistible job offers, they now find themselves working with each other for humungous salaries. WNS Global has 21000 employees and had revenue of $386 million last year. More...

Team managers at Genpact Philippines face a glass-ceiling for the past few months especially those who already get the top rates of their levels. Although 1st level managers are provided with perks like exclusive assistants to handle 1 or more teams of agents and generous 6-sigma trainings on a regular basis, there is heart burn about current salary restrictions. More...

US and UK head quartered GlobeOp Financial Services is a leading, independent financial technology company providing specialized financial advice as well as BPO services to its clients. It has 1200 employees in 3 continents and says it has $100 billion in assets under administration. GlobeOp sources tell Techgoss that it keen on selling off its Mumbai-based BPO. More...