A small percentage of young men and women have always experimented with soft drugs since the swinging seventies. For most,  it was during the freedom and liberal atmosphere at University.  Most tuned out of such experimentation,  and went on mainstream careers and suburbia.  With the advent of the cash-rich,  liberal BPO and IT culture,   soft drugs have taken hard roots in the lifestyle of a small minority, and gradually becoming more socially acceptable. More...

The 15000 Agents and another 2500 managers and support staff were eagerly waiting their hard earned salaries on the evening of Saturday, June 7.   Like all Indian families, once the salary was credited into their bank accounts, they could spend it with friends and family. To their shock, Sparsh had not deposited their moneys. More...

In the past decade, Philippines has been recognized worldwide as one of the top countries that produces and exports skilled professionals to other countries due to their talents and peaceful integration into local communities. Engineers, IT Professionals, seafarers, doctors and most especially nurses that have helped first world countries like the United States, England, Japan and Australia fill their vacancies in these fields. More...

According to little bird, Sparsh senior management is very worried about the performance and attrition rates of its TATA AIG GI outbound process.  So much so,  that on June 5, 2008 the AGM of the process Tejas Pednekar  and the Vice President (South and West)  Vijay Venkatesh  decided to bypass their mid-level Operations management and speak confidentially to the Agents on why they left or were serving out notice periods. More...

In a recent interview, an official of the Philippine National AIDS Council (PNAC) has revealed that among the recent cases reported to them were ten call center agents who have tested positive for the Human Immunodeficiency Virus (HIV) which is the progenitor of the notoriously incurable AIDS. Naturally, for privacy reasons, they were not named or any information identifying them made public. More...

The Gujjar community in North India has been organizing strikes and protests to force the Government to grant them ST status and with that more opportunities for jobs and financial upliftment.  Sadly, in the clashes between police and the Gujjars, tens of people have lost their lives.  And till recently, the BPO and IT offices in Cyber City Gurgaon severely affected.  Now the BPO’s are taking control of the situation. More...

Delhi’s former top female cop, Dr. Kiran Bedi, made the day for the women staffers of BPO Genpact with her intelligent, lively and humorous talk during an interactive session with them in Cyber City Gurgaon on May 26.  Titled as the ‘GenWIN-WILL OpenRoundtable’, the seminar was held at the packed auditorium of Hotel Crowne Plaza.  Genpact President and CEO Pramod Bhasin and NASSCOM Chairman Som Mittal were also present on the occasion.  More...

Why is Sparsh BPO Services going in for petty cost cutting?  There are new restrictions on telephones and internet. Apparently Sparsh has not been doing very well financially despite great revenue numbers. Management has begun cost cutting by stopping internet at the office, even the CTO has no access to free internet email sites while at work More...