Genpact was India’s first BPO and still continues its market leadership position in India.  Genpact has 41,000 employees and earned revenue of $1.1 Billion in 2009. Genpact started life as a Business Unit of GE, but by January 2005 it became an independent company.  Two years later, it was listed on the NYSE. In 2009,  NASSCOM ranked Genpact as the No. 1 BPO company in India. More...

Techie Vinutha Choudri unwinds most days with some form of hand-craft art. But she knew she had more to do for society in general. She didn’t know what till she waited in a mall, and watched the swirling business life around a Kundan jewellery sale. The rest as they say is history. Vinutha spoke to Techgoss about how her NGO combines her love of art with social service. More...

Aegis BPO has 39,000 employees based in 42 delivery centers and looking after 135 clients.  Head quartered in Mumbai, Aegis has call centres in India, Philippines, America, Costa Rica, New Zealand, Sri Lanka, Australia, Kenya and South Africa. Aegis, ranked eighth by NASSCOM among the top BPO exporters in India, is experiencing a growth spurt in a number of its centres. More...

Aegis BPO has 39,000 employees based in 42 delivery centers and looking after 135 clients.  Head quartered in Mumbai, Aegis has call centres in India, Philippines, America, Costa Rica, New Zealand, Sri Lanka, Australia, Kenya and South Africa. Aegis, ranked eighth by NASSCOM among the top BPO exporters in India, is experiencing a growth spurt in a number of its centres. More...

For aspiring Engineers, choosing a college in Kerala is a tedious task with 114 Engineering colleges battling each other to attract the best and brightest. The students have to evaluate a number of criterions before choosing a college.  Till a decade back, there were around only a dozen engineering colleges and so getting admission was considered a relatively simple task. More...

The Hutchison Whampoa Group is a Fortune 500 company that introduced 3G telecom technology to the world. It also owns Hutchison 3 Global Services Pvt. Ltd which is also known as 3.  3 Global Services is based in Mumbai and Pune and on its site says its BPO employs 8500 young men and women in the 18-30 age groups.  Its BPO’s cater to clients in UK, Australia and Ireland. More...

NASSCOM ranks WNS as the No. 2 BPO company in India.  WNS was set up in 1996 and employs 21,000 people in 21 delivery centres in Americas, Europe and Asia looking after 200 global clients. Last year, WNS had net revenue of $386 Million. Techgoss had exclusively reported on how Keshav Murugesh had left Syntel to join WNS and his proposed shake up of the higher echelons at WNS. More...

IT-ITES and Telecom majors are well aware that one positive or negative article in the national media can win or lose deals and make or harm careers.  So these companies use every trick in the book to get positive media attention including free trips for journalists for a week or more, with a bagful of freebies thrown in. Some tech firms have mastered this art of seduction. More...

BPO Sparsh is a subsidiary of Intelenet Global Services and operates in the Indian market.  Sparsh has 16,000 employees in 20 BPOs across 9 locations in India.  In 2008, Sparsh was ranked No. 1 in the Dataquest Domestic call centre survey.  As exclusively reported by Techgoss, Sparsh has lost a number of high profile processes recently, including Indian telecom major Aircel. More...

I have been associated with Indian tech major Infosys as an investor, friend and well wisher for more than a decade now.  Their journey, particularly from 1998 until last year has been an impressive story, some thing that most Indians will feel proud about. In the last 18 to 24 months or so, things seemed to have changed quite rapidly.  The sunshine days seem to be getting over. More...