22 year old Sunny Vaghela is your ‘friendly neighbourhood cyberman’ in all respects. This cyber-whiz has notched up impressive achievements like helping the Crime Branch solve the blast cases in Ahmedabad and Mumbai by tracing emails sent by terrorists.  He is also credited with solving a number of cases involving fake Orkut profiles as well as SMS spoofing. More...

When you logon to Yahoo or Google to check out the news, network or blog, there is a reasonable expectation of privacy.  After all, when you first logged on to Yahoo, its terms of service assured you that it does not share your data with third parties.  While most websites like Yahoo do not share your data with third parties, it is given to hundreds of affiliates.  More...

Sparsh is the domestic subsidiary of Intelenet Global Services.  It offers state of the art solutions to Vertical Industries to meet their voice and BPO needs.  In 2008, Sparsh had 5200 seats operating 24 by 7, and was telling investors that it had the potential to scale up to 20,000 seats by next year.  But it has lost a number of key clients in the last year. More...

Dell had announced on Mar 20, 2009 that it had sold its Call Center in Pasay, Philippines to BPO Teleperformance in a bid to “increase the efficiency of the business and prove better value to clients”.  Some Dell Agents did not want to transition to Teleperformance and wanted Dell to give them a separation package.  When Dell resisted, 70 Agents publicly protested. More...

Sparsh is the domestic subsidiary of Intelenet Global Services (P) Ltd.  It offers state of the art solutions to Vertical Industries to meet their voice and BPO needs.  In 2008, Sparsh had 5200 seats operating 24 by 7, and was telling investors that it had the potential to scale up to 20,000 seats by next year.  Sparsh has just sacked 2 Agents for committing fraud More...

Some 70 call center agents from Dell Pasay marched to the National Labor Relations Office in Quezon City, Philippines on May 13, 2009 to file a lawsuit against their former employer Dell International Services (Philippines). According to the former call center agents, they were dismissed from the company on April 19, 2009, which they say is a violation of their contract. More...

The Lancet is universally regarded as a leading medical journal which has quality, in-depth articles about the field of medicine.  Founded in 1823, The Lancet remains totally independent without affiliation to a medical or scientific organization. Bill Gates co-founded Microsoft to become the richest man in the world. Today, Microsoft has cash reserves of $25 billion. More...

Dell had announced on Mar 20 that it had sold its Call Center in Pasay, Philippines to BPO Teleperformance in a bid to “increase the efficiency of the business and prove better value to clients”.  Dell Pasay Agents are unsure of what will happen to them even after Dell handed over the site to Teleperformance on April 20, 2009. They might land up working for Convergys. More...

Dell is the second largest personal computer manufacturer in the world with Dell India being one of the star performers.  Last month, Dell India underwent a massive reorganization with the creation of 4 divisions to manage the booming market. Despite a turnover of $900 million in India last year and huge profits, locals are undergoing a painful cost cutting exercise. More...

Social networking is the buzzword in today’s world, and you have a number of networking sites jostling for space. You have Bebo, Orkut, MySpace, and Facebook. But ever heard of a social networking site for trade unions? Oh, Yes, I did say trade unions. UnionBook is a project of LabourStart, the news and campaigning website of the international trade union movement. More...