Last month, cowardly thugs from the Rama Sena stormed a Mangalore pub and assaulted innocent women for ‘drinking and dressing indecently’.   Most Indians were outraged and condemned the barbaric moral police who are no better than the Taliban in Pakistan.  That this incident happened in the Silicon State (in a city close to Bangalore) send shock waves in the tech industry. More...

I love Google and use it everyday.  I like my prospective mother in law as well and talk to her once a week (Ok, sometimes once a fortnight).  But I don’t want both to be in a position to control my life too much. Now greedy Google, which has a dominant share of the Indian search and social networking market (and other products), is using an Indian bus to promote its brand. More...

A private school teacher and wife of an IT techie committed suicide by hanging herself from the ceiling of her apartment in Sector 56, Gurgaon. The husband, B Swaroop, who works with an ITeS provider company OSC as well as the parents of the deceased have claimed ignorance about the reasons behind the suicide. There are no clues to possibly explain this final self harm. More...

Sparsh is the domestic subsidiary of Intelenet Global Services (P) Ltd.  It offers state of the art solutions to Vertical Industries to meet their voice and BPO needs.  In 2008, Sparsh had 5200 seats operating 24 by 7, and was telling investors that it had the potential to scale up to 20,000 thousand seats by next year. 2009 looks like a shaky year for Sparsh. More...

Leading Indian newspaper Hindustan Times has published the finding of a national survey which reveal that “more than three out of five users face call drops one or two times out of 10. As many as 45 per cent say they face billing-related problems ‘often’ or ‘sometimes’. And only two out of five users are satisfied with the customer care response.” The survey is shocking. More...

Aegis BPO, in its quest to becoming a $500 million dollar company, is on an acquisition spree.  With more than 30 thousand employees in 31 offices around the world, Aegis is telling analysts that it plans to add 1,000 employees a month to meet its target of a double digit growth in 2009.  Aegis has suffered a body blow with the shock resignation of its respected HR bosses. More...

Contractor UK (CUK) is the most popular niche site for IT contractors in the United Kingdom.  By any measure, it outclasses its competitors.   It March 2008, CUK said that it had received about 250,000 unique visitors. More visitors mean more ad revenue. Contractor UK’s use of Google Analytics to claim huge internet traffic has been successfully challenged by a rival in UK. More...

Do you prefer mature American and European managers to Indian bosses who are often on ego and power trips? Do you feel your Manager at Satyam (make that ex-boss) was so busy sucking up to ex-Chairman Mr. Raju that he did not care if his team members lived or died? Do you feel that your Team Leader at TCS is an insecure megalomaniac who loved cutting juniors to shreds? More...

Aegis BPO, in its quest to becoming a half a billion dollar company, is on an acquisition spree.  Aegis has more than 30 thousand employees in 31 offices around the world.  Till last month, it was telling Indian media that it plans to add 1,000 employees a month. And will have a healthy double digit growth this year.  More...

MOTPL, one of the oldest names in domestic BPO, has taken a strong step and released its 200 seats business with Telecom major Airtel. The BPO has handled customer support business for long with Airtel.  MOTPL were forced into this decision as the account had ceased to be profitable. Looks like the consolidation for SME BPOs in Indian domestic business has gained pace. More...