By Suneetha.B
National Unions in the BPO sector? It cannot be far away, if you see what happened at IBM, Australia says Karthik Shekhar, the General Secretary of the UNITES Professionals, a body which is a prelude to what may be a national trade union in the IT/ITES Sector in India. UNITES has been successful in helping a number of employees resolve issues with their management.