In our day to day life most of us come across situations when we want to resist or complain about a certain behavior or incident but helplessly end up succumbing to the situation because we worry about the lengthy, time consuming consequences which might even back fire, let alone guarantee justice .  Infosys has taken a proactive approach on this issue. More...

Zyxware Technologies, a Thiruvananthapuram based IT Company is organising a 600 km walk across Kerala to spread the message of ‘Freedom in Software’.  Starting from Kasaragod, the northern tip of Kerala on October 2nd (Gandhi Jayanti day), the walk will culminate in Thiruvananthapuram, the southern end of Kerala on November 14th (Children’s day). More...

There was a lot of speculation as to the cause of the fire at Quatrro offices in Gurgaon in May this year. Though there was no casualty, the company did lose some assets to fire. Rakesh Sharma (EVP - Corporate Affairs & Infrastructure Services, Quatrro BPO), a man from the defence services, is the last one to give up or give easy. More...

A 40 member strong delegation from Pakistan, under the aegis of ACCO (Pakistan Call Center Association), was denied VISAs by the Indian Embassy. In fact they had earlier been granted the VISAs but were cancelled after the recent Indian Embassy bombing in Afghanistan some time back. The move is seen as diplomatic retaliation by many. The event organizers at CCDCI, Mumbai (19-20 Sept 08) were disappointed. More...

The final conciliation meeting between the officials of IBM Daksh and its former employee Issac Mani failed to reach an amicable solution on September 18 when both the parties stuck to their guns at the office of Labour cum Conciliation officer. Now, the Labour Department has no other option but to recommend the case be tried in the Labour Court.   Isaac is keen to rejoin IBM Daksh, but the American giant is resisting such a move. More...

45-year old Miss Janie Ellismarry Thardekar, an NRI working with Convergys BPO was arrested by a team of West Bengal Police officials from her office in Gurgaon on Friday evening. Janie, who is living in DLF City, Gurgaon was wanted in a case of theft of antique items which she had allegedly stolen from a house in Kolkatta some time back.  The arrest has sent shock waves in the respected BPO. More...

In a study across BPOs and IT companies in India by BPONews and Agile Systems Consulting, it was shockingly found that only 391 Companies were ISO 27001 certified. ISO 27001, is a standard applicable to the industry, and considered to be the final certification of Management Systems to a secure Information security framework. One expert says cyber crimes will cost us hundreds of billions. More...

Guess who is leading the movement against illegal dumping of garbage near the posh locality DLF City in New Gurgaon? Having carved a niche for himself and his company Parsec Technologies in the global Corporate and IT world, Prabhat Agarwal has turned his attention to local issues.  Prabhat and his wife are organizing another demonstration to force authorities to stop the garbage menace. More...

It all began with a trivial remark to his female colleague in the Office cafeteria in IBM Daksh “If you sip it (the soft drink Maaza), it will become sweeter” in 2005 and ended up in 2007 when he allegedly forcibly washed the hands of another female colleague with water. And the former IBM Daksh employee Issac Mani lost his job which he claims was the outcome of cheap office politics.  More...

A Sparsh BPO executive was crushed to death by a speeding state roadways bus on the Delhi-Gurgaon Expressway when he was trying to cross this busy stretch on his way to his office. He was reportedly caught in the middle of the fast moving traffic with music earplugs on his ears, his colleagues revealed.  The 23-year old customer care executive Navnit Singh Saigar was declared dead on arrival at the hospital. More...