The world has never seen a hacktivist group like Anonymous.  Anonymous has mocked the establishment even as they hacked NATO, Sony, IMF, Pentagon, Syrian Government and many others.  Only one senior member of Anonymous, UK based Topiary, has been taken into custody, everyone else is safely hidden behind proxy servers and other technology which few security experts understand. More...

Techie Biswanath Pati just wanted to write a novel about software engineers. Set in Kerala, his debut novel, ‘One Week with Her…Life @ Corporate training centre’ has struck a strong chord with the Indian IT ITES fraternity with its nostalgia elements based on induction training days. Mr. Pati has a Doctorate in Applied Economics and Statistics and a Masters in Computer Science. More...

Intelenet Global Services describes itself as a leading global third party BPO Company that delivers Business Process Outsourcing services to many Fortune 500 companies in India, USA, UK, Australia, Mauritius, Philippines and Poland. Intelenet is backed by Blackstone, a leading global Private Equity player. Sparsh BPO, with 16,000 employees, is Intelenet’s subsidiary in India. More...

On Aug 1, 2011, I had written about a Canadian psychometric company AptiQuant that surveyed 100,000 people over 4 weeks found that ‘a significant number of individuals with a low score on the cognitive test were found to be using Microsoft Internet Explorer (IE)’.  Everyone from the BBC to CNN picked up the story and it made headlines everywhere. But it was an elaborate hoax. More...

Himanshu Sharma did a BE from Delhi Univ, and later an MBA in Marketing from Symbiosis, Pune.  These days, Himanshu juggles a successful career as a SAP consultant with his love for music.  Himanshu had stints with fusion band Kaash and Kaya before teaming up with like minded souls to launch Mehraj Band. In a social networked world, Facebook helped recruit their lead guitarist More...

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 2058 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

There was a time when MySpace ruled USA and Orkut was King in India.  Today, Facebook is the hottest craze. But it seems that many American Facebook users are not satisfied with Facebook, leaving the door open for rival social networking sites like Google+ to do well.  For a number of reasons, American consumers have a very large input into the success of online tech services. More...

On March 16, 2011, Microsoft announced that the Microsoft Digital Crimes Unit, in cooperation with industry and academic experts, had successfully taken down the Win32 / Rustock botnet. At the time of the takedown, Rustock was estimated to have had approximately a million infected computers operating under its control and was sending billions of spam email messages every day. More...

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 2058 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

International website Freelancer has expanded outsourcing to a micro level. To date, over 890,000 projects have been posted on Freelancer, from projects as simple as designing a website ($200) or logo design ($30) through to as obscure as designing a functional Dune Buggy ($268) and composing a Rap song to help Chinese students learn English ($102).  It is a huge hit in India. More...