Aegis BPO has 39,000 employees based in 42 delivery centers and looking after 135 clients.  Head quartered in Mumbai,  Aegis has call centres in India, Philippines, US, Costa Rica, New Zealand, Sri Lanka, Australia, Kenya and South Africa. Aegis, ranked eighth by NASSCOM among the top BPO exporters in India, is experiencing a growth spurt in tech hub Pune. More...

BPO Sparsh is a subsidiary of Intelenet Global Services and operates in the Indian market.  Sparsh has 16,000 employees in 20 BPOs across 9 locations in India.  In 2008, Sparsh was ranked No. 1 in the Dataquest Domestic call centre Survey.  As exclusively reported by Techgoss, Sparsh lost few processes recently. More...

TED started as a small conference in California 25 years ago.  Today, the not for profit TED has become one of the most powerful international platforms for ‘Ideas Worth Spreading’.  At TED conferences you may run into Bill Gates, Richard Branson, Nandan Nilekani and even eloquent politicians like Shashi Tharoor and Al Gore. More...

They are two of the most highly regarded companies in their niche.  Aegis BPO has 39,000 employees based in 42 delivery centers and looking after 135 clients.  Head quartered in Mumbai,  Aegis has offices and call centres in India, Philippines, US, Costa Rica, New Zealand, Sri Lanka, Australia, Kenya and South Africa. More...

It was one of the biggest corruption cases to hit the Washington DC Government and almost stalled the appointment of 34-year old Indian born technocrat, Vivek Kundra, to the position of Federal CIO of USA.  Today, it is clear that Vivek had no part whatsoever in the corruption flourishing in some sections of his Washington DC Computing Department. More...

US-based Indian origin Tech firm Apex Technology Group had initiated legal action against American blogs EndH1B, Itgrunt and Guestworkerfraud. Apex, which counts IBM, Microsoft, UBS and other blue chip companies as clients, wanted to protect its reputation after EndH1B published a post accusing it allegedly of mistreating Indians on H1B Visas. More...

BPOs in the Philippines are slowly starting to roll out a soon-to-be mandatory requirement to get a foot inside their doors: a 500-peso entrance exam which according to BPO chiefs has been patterned on what already exists in India. Getting a BPO job in Philippines has been like threading a needle for both applicants and the companies. More...

Just Dial describes itself as ‘India’s No. 1 local search engine’ and it does a pretty good job at connecting peoples with business and services. Sequoia Capital backed Just Dial earned revenue of $32 million this financial year, and is all set to conquer America. Just Dial is promising to hire Americans in its US BPO. More...

A curious bit of news from my "people stalking the night" caught my attention because it doesn't happen very often: a former Philippines basketball superstar known for his scoring prowess and his bad boy image off-court is now working as a HSBC call center agent!. A sports star given a second chance by the BPO sector More...

The Open Source movement has ensured that quality software is available free to tens of millions of people who cannot afford expensive commercial products.  At a more subtle level, its collaborative approach has resulted in a more unified and connected world. Open Source has made tremendous inroads in India. More...