Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 2058 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

Over the last 15 months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of one of India’s most successful IT-ITES companies Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients. Also, reported were the exits of the CEO and key HR people. More...

With dizzy numbers like ‘Dum Maro Dum’ and ‘Mehbooba’ to melodies like ‘Tum Aa Gaye Ho’ and ‘Tere Bina Zindagi Se’, music maestro R.D. Burman spun his magic in a number of Bollywood hits. IIT Kharagpur alumnus and SAP expert Anirudha Bhattacharjee and banker Balaji Vittal re-create his magic in a superb, new biography "R.D. Burman - The Man and Music". TG speaks to Anirudha. More...

Buying a camera or a laptop and looking for some advice? Referrals seem to be taking over shopping decisions now more than ever, and the web is a key player in this activity. It’s this concept that ShopSocially has leveraged successfully by integrating elements of online shopping and Facebook. Samir Palnitkar and Sunil Arora tell us how ShopSocially started and made its mark. More...

Over the last 15 months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of one of India’s most successful IT-ITES companies Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients. Also, reported were the exits of the CEO and key HR people. More...

infoDev is a tech and innovation led development finance program in the Financial and Private Sector Development Vice Presidency of The World Bank (WB). infoDev is coordinated and served by an expert Secretariat. A new study by the infoDev program shows that virtual online currencies and digital work now provide real income to poor and unskilled workers in developing countries. More...

Mayank Dhingra studied to be an electronics engineer and started his career as a software developer.  In 2009, he quit the security of a full time job to start Dial-a-Book that lets you order all types of Books over the phone.  They accept Cash on Delivery in 27 cities including NCR, Mumbai, Pune, Bangalore, Chennai, Kolkatta, Jaipur, Ahmedabad and Hyd. TG caught up with Mayank More...

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 2058 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

"Every time, I press the shutter, it takes me one step closer to Mother Nature", says this personable young woman, whose work has been showcased in a number of national and international publications. She travels widely in search of ‘wild’ subjects and conducts Wildlife Photography workshops. Meet Computer Engineering trained techie turned super shutterbug Ms Rathika Ramasamy. More...

Bangalore based Arun Kumar, renowned propagator of good typing techniques and a multiple Limca Book Record holder, is now attempting to enter the Guinness Book of World Record for sitting behind the computer screen and typing at a speed of 400 words per minute. Arun is a master of typing, and has worked out techniques that require only four hours of time to learn the basics. More...