India’s Silicon Valley Bangalore earns tens of billions of dollars for our country every year.  As Bangalore plays host to cashed up socially aware young men and women working in the IT-ITES sectors, there is huge support for environmental causes.  The latest such initiative was the Bangalore Bus Day on Feb 4, 2010. More...

Over the last six months, Techgoss had published a series of exclusive reports giving details of all that was happening inside BPO Syntel.  One report showed how that in the recent past Syntel was overly reliant on couple of key clients.  Techgoss had also reported on the movements of senior HR people at Syntel. More...

Over the last six months, Techgoss had published a series of exclusive reports giving details of all that was happening inside BPO Syntel.  One report showed how that in the recent past Syntel was overly reliant on couple of key clients.  Techgoss had also reported on the movements of senior HR people at Syntel. More...

Even as the Indian IT-ITES industry raked in revenues of $60 billion last year servicing USA and Europe, there was an inevitable backlash.  American and British techies, irate at losing their jobs, campaigned against the Indian IT workers who came over to take their livelihood.  American anti H1B and anti Indian sites like EndH1B drew huge readerships. More...

Washington-based Center for Responsive Politics is America’s premier research group tracking money in U.S. politics and its effect on elections and public policy. Nonpartisan, independent and nonprofit, the organization aims to create a more educated voter, an involved citizenry and a more responsive government. More...

It’s hard to open my Facebook account these days without seeing a Filipino politician’s face plastered on the sidebar offering me to join their fan page. Politicians are spending huge amounts of money online to reach out to tech-savvy Filipinos and get their vote at the upcoming national elections in May 2010. More...

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase, which operates more than 5,100 branches and 15,000 ATMs under the Chase brand. Chase had teamed up with Facebook to launch a ‘Giving Program for Small and Local Charities’.  Under this plan Facebook users would vote for their favourite charities. More...

American net monitoring firm comScore describes itself as “a global leader in measuring the digital world. In an independent survey of 800 of the most influential publishers, advertising agencies and advertisers conducted Jan 2009, comScore was rated the ' most preferred online audience measurement service' by 50% of respondents” More...

It was the world’s first political party for BPO employees. A few months after creating waves of publicity and generating huge interest among BPO employees, ACCAP (Association of call center and BPO agents of the Philippines) has been denied participation and entry into the Philippine Congress, at least for this year’s election. More...

Stream Global Services agents from their Sirius Radio account have been up in arms about some colleagues’ sleepy work practices for a very long time and it looks like justice is finally being served to them. A handful of call center agents who deliberately log-out of their phones, sleep a few hours and still get paid have been caught red handed and axed on the spot. More...