Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 2058 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

After disappointing financial results, American networking giant Cisco has been undergoing rationalization for the last 5 months. It shuttered its Flip camcorder business.  13 thousand jobs have been made redundant and more than 12 thousand employees moved.  Cisco openly said it had ‘lost its way’ and become ‘fat’.  But for some CISCO techies, salary increases are well deserved. More...

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 2058 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

Washington based Center for Responsive Politics is America’s premier research group tracking money in U.S. politics and its effect on elections and public policy. Nonpartisan, independent and nonprofit, the organization aims to create a more educated voter, an involved citizenry and a more responsive government.  It only accepts donations from social / charitable organizations. More...

After disappointing financial results, American networking giant Cisco has been undergoing rationalization for the last 5 months. It shuttered its Flip camcorder business.  13 thousand jobs have been made redundant and more than 12 thousand employees moved.  Cisco openly said it had ‘lost its way’ and become ‘fat’. The CISCO boss in India was paying $632K rent in Bangalore. More...

The Minister for Industries, IT and Urban Affairs, P K Kunhalikutty has informed the Kerala Legislative Assembly that the Government plans to completely restructure and revamp the Kerala State Information Technology Mission (KSTIM). The Minister was replying to the debate on the demands for grants in the Assembly. He also added that the IT Mission had lost focus under LDF rule. More...

Teleperformance (TP) is one of the biggest BPO’s in the world.  It has about 100,000 employees and revenue of 2058 mill pounds last year. Established in 1978, its core business spans the full spectrum of CRM/BPO contact center solutions. Teleperformance has a large global footprint in the industry with 276 contact centers, presence in 51 countries, servicing over 75 markets. More...

Intelenet Global Services describes itself as a leading global third party BPO Company that delivers Business Process Outsourcing services to many Fortune 500 companies in India, USA, UK, Australia, Mauritius, Philippines and Poland. Intelenet is backed by Blackstone, a leading global Private Equity player. Sparsh BPO, with 16,000 employees, is Intelenet’s subsidiary in India. More...

The US had set up the H-1B visa program to hire on a short term basis highly skilled workers not available in America. While most Indian tech firms win contracts based on their quality computing skills and competitive costs and treat their H-1B techies well, there are others which exploit Indians at every opportunity.  The US Govt had announced huge fines for some such firms. More...

Over the last 20 months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of one of India’s most successful IT-ITES companies Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients. Also, reported were the exits of the CEO and key HR people. More...