BPO Sparsh is a subsidiary of Intelenet Global Services and operates in the Indian market.  Sparsh has 16,000 employees in 20 BPOs across 9 locations in India.  In 2008, Sparsh was ranked No. 1 in the Dataquest Domestic call centre survey.  As exclusively reported by Techgoss, Sparsh has lost a number of processes recently, including Indian telecom major Aircel. More...

Over the last 12 months, Techgoss had published a series of exclusive reports about all that was happening inside Syntel IT, BPO and KPO. On June 14, Techgoss had exclusive reported on the resignation of the highly regarded General Manager, State Street Syntel Services, Ms. Lilly Prasad. Lilly has been with Syntel for about 6 years and is currently serving out her notice. More...

Intelenet Global Services describes itself as a leading global third party BPO Company that delivers Business Process Outsourcing services to Fortune 500 companies in India, USA, UK, Australia, Mauritius, Philippines and Poland. Intelenet is backed by Blackstone, a leading Global Private Equity Player. Sparsh BPO, with 16,000 employees, is Intelenet’s subsidiary in India. More...

They say that imitation is the highest form of flattery and so perhaps NASSCOM may be pleased.  But the designers of India’s NASSCOM website may not be too pleased that Brazil’s national IT-ITES body BRASSCOM has copied many of their ideas without due credit.  While India is the dominant giant in IT-ITES outsourcing, Brazil is doing all it can to increase its share of the pie. More...

Aegis BPO has 39,000 employees based in 42 delivery centers and looking after 135 clients.  Head quartered in Mumbai,  Aegis has call centres in India, Philippines, US, Costa Rica, New Zealand, Sri Lanka, Australia, Kenya and South Africa. Aegis, ranked eighth by NASSCOM among the top BPO exporters in India, is experiencing a growth spurt in a number of its centres. More...

Aegis BPO has 39,000 employees based in 42 delivery centers and looking after 135 clients.  Head quartered in Mumbai,  Aegis has call centres in India, Philippines, US, Costa Rica, New Zealand, Sri Lanka, Australia, Kenya and South Africa. Aegis, ranked eighth by NASSCOM among the top BPO exporters in India, is experiencing a growth spurt in a number of its centres. More...

Aegis BPO has 39,000 employees based in 42 delivery centers and looking after 135 clients.  Head quartered in Mumbai, Aegis has call centres in India, Philippines, USA, Costa Rica, New Zealand, Sri Lanka, Australia, Kenya and South Africa. Aegis, ranked eighth by NASSCOM among the top BPO exporters in India, is experiencing a growth spurt in a number of its centres. More...

By any parameters of a successful technology business, Infosys (Infy) is one of our leaders.  Its founder Mr. Murthy is widely accepted as a wise, ego free, transformative figure. But Like all technology companies, not every worker is happy.  And they let management know through leaking information to reporters as well as leaving caustic comments at the end of news articles. More...

Few things give the Techgoss team more joy than seeing one of our talented colleagues Suneetha B win a prestigious national writing contest. The Hindustan Times-Penguin India One Amazing Story Contest has just declared Suneetha as its winner.  India has a wealth of writing talent and more than 600 writers sent in their short stories to this Hindustan Times - Penguin contest. More...

Indian tech major Infosys was started in 1981 by seven people with US $250.  Today, Infosys (aka Infy) has grown into a US $4.8 billion company, with a large team of around 114,000 employees as on March 31, 2010. During the downturn, many companies faced the challenge of cost-cutting and so did Infosys. One of the easiest ways to keep profits was layoffs and salary freeze. More...