There are very few people in the BPO world who have earned the respect accorded to Raman Roy.  Raman not only has the Midas touch, he is equally admired for his superb managerial skills.  When Raman talks, the Indian BPO industry is all ears. When the Sri Lankan media misquoted him about local productivity being half of India, it caused a minor sensation. More...

IT and BPO companies have more equal opportunity than most industries. In America, Google, Yahoo, Facebook and many other tech firms have hired women to run their companies. American businesswoman Carly Fiorina belongs to this elite club of successful managers. Indians remember her as the CEO of Hewlett Packard from 1999 – 2005 and a great proponent of outsourcing. More...

NASSCOM has been set up to consolidate and promote the interests of the booming IT-BPO industries in India.  NASSCOM members account for 95 percent of the industry revenues in India and employ more than 2.5 million professionals. While NASSCOM is credited for doing a great job for the Indian IT-BPO sector, some of its actions are hard to understand.  More...

We logon to social sites like Orkut, Facebook and Twitter to connect to family and friends.  The largest business networking site LinkedIN helps promote careers and business.  Many use these sites to pamper their egos and even find dates. Not surprisingly, big business finds its way to where the people are so that they can advertise and sell to their target audience. More...

Indian Finance Minister Pranab Mukherjee has just presented his budget.  The fundamentals are strong in India and whatever the budget the country will keep a steady 6.5 – 7 percent growth even as our major trading partners are suffering recession. As the Congress led Government had a clear mandate, the private sector (including tech) were expecting more from the budget. More...

Techies often migrate over seas and merge with the crowd in an effort to be a part of their adopted world. In the process, many forget their roots, and are hesitant to extent a helping hand to those who are in the same boat as they had been several years ago. But some go on to keep the flame of culture alive and care about the brethren that follow their foot steps. More...

American journalist Dan Lyons is one of the brightest stars in the tech universe.  He has mastered serious journalism as well as satire.  Many, including me, feel that his brilliant satire ‘telling it as it is’ is unmatched by any writer in US and Europe. Dan Lyons worked for 10 yeas as a senior Editor at prestigious Forbes before joining Newsweek last year. More...

Iconic tech company Apple has launched brilliant products that have revolutionized tech and telecom worldwide.  Charismatic Apple co-founder and boss, Steve Jobs, is revered as a demi god by millions of Apple fanatics. Most admire him as genius and are willing to forgive what they perceive as small personal failings and professional ruthlessness. More...

Despite being the dominant phone company in India, Nokia is steadily losing market share around the world.  In the first quarter of 2009, it had 36.2 % of the global market.  In 2008,  it was 39.1 percent.  At a Global level, Samsung is No. 2 followed by LG. Adage is now reporting that Nokia is moving its $415 million global media business to Aegis Group's Carat network. More...

Last year, business and personal software company, Intuit, was named by Fortune magazine as USA’s most admired software company for the fourth consecutive year.  Its products - QuickBooks, Quicken and TurboTax software brought in revenue of $3.1 billion in 2008. While claiming its India centre was for the Indian market, Intuit was preparing it as an outsourcing hub. More...