Aegis BPO has 39,000 employees based in 42 delivery centers and looking after 135 clients.  Head quartered in Mumbai, Aegis has call centres in India, Philippines, America, Costa Rica, New Zealand, Sri Lanka, Australia, Kenya and South Africa. Aegis, ranked eighth by NASSCOM among the top BPO exporters in India, is experiencing a growth spurt in a number of its centres. More...

They are among the richest and most powerful technology companies in the world.  Yet, for many years, Apple, Google, Intel, Adobe and Intuit colluded to ensure American IT workers had limited and restricted opportunities to move and grow between these tech majors. On Sept 25, Techgoss had published a US Government statement on how it was going to stop this illegal HR cartel. More...

Over the last ten months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of one of India’s most successful IT-ITES companies Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients. Also, reported were the exits of the CEO and key HR people. More...

Founded in 1993, Polaris Software pulls no punches when it describes itself as the ‘world's most sophisticated banking and insurance software company. Polaris is the chosen outsourcing partner for 10 of the top 15 global banks and 6 of the 10 top insurance companies. Polaris offers state-of-the-art, holistic solutions for banking, wealth & asset management and insurance.’ More...

There are many who have dreams, but few who actually follow them, leaving their fears and anxieties to rest. As part of the Techgoss series on Techies who leave tech to follow their dreams, here is the story of Arun Bhat, who left a cushy job to pursue travel writing and photography. Arun has been published in Discover India, Deccan Herald and many international magazines. More...

Over the last ten months, Techgoss had published a series of exclusive reports giving details of all that was happening inside the BPO, KPO and IT divisions of one of India’s most successful IT-ITES companies Syntel.  One report showed how that in the recent past Syntel BPO was overly reliant on couple of key clients. Also, reported were the exits of the CEO and key HR people. More...

Intelenet Global Services describes itself as a leading global third party BPO Company that delivers Business Process Outsourcing services to Fortune 500 companies in India, USA, UK, Australia, Mauritius, Philippines and Poland. Intelenet is backed by Blackstone, a leading Global Private Equity Player. Sparsh BPO, with 16,000 employees, is Intelenet’s subsidiary in India. More...

Hinduja Global Solutions Ltd. (HGSL) is part of the multi-billion dollar conglomerate - Hinduja Group, and provides outsourcing solutions that include Back Office Processing, Contact Center services and customized ITES solutions to its global clientele comprising several Fortune 500 Companies. Mumbai registered but Bangalore head quartered HGSL employs 16,000 people worldwide. More...

On its website,  Sweden head quartered Ericsson describes itself as  the ‘world's leading provider of technology and services to telecom operators. Ericsson is the leader in 2G, 3G and 4G mobile technologies, and provides support for networks with over 2 billion subscribers and has the leading position in managed services.’ It employs more than 80,000 people in 175 countries. More...

vCustomer is a leading provider of customer life cycle management solutions and services. vCustomer manages operations in India, Philippines, UK and USA. vCustomer, on its website, mentions how it is the first company to implement Voip on a CISCO platform.  It has 30 marquee clients spread across different industries. vCustomer has just lost one of their key managers. More...